Shipping policy

Shipping Policy

At Wellbeing Mora, we strive to ensure efficient and timely delivery of your orders. Please review our shipping policy below:

General Shipping Information

  • Free Shipping on all orders
  • Cod - 79 rs extra
  • Shipping charges are calculated based on the weight and dimensions of your items, along with the shipping address.
  • You will be responsible for covering your own shipping costs for returning an item.
  • Any shipping costs incurred while placing the order or returning products before delivery are non-refundable.

Order Processing & Delivery

  • Once your order is received, our team will review and prepare it for delivery.
  • Shipping duration: 3-7 business days for domestic deliveries.
  • Delivery to PAN India.
  • After processing, you will receive a confirmation email with tracking details to monitor your shipment status.
  • Tracking updates will be provided via email and SMS.
  • Delivery times may vary depending on your location and the chosen shipping method.

Delays & Customer Support

  • In the event of delays or issues with your shipment, our customer service team will be available to assist you.
  • For any shipping-related inquiries, feel free to contact us at Connect@wellbeingmora.in.
  • We appreciate your trust in our services and are committed to ensuring a positive shipping experience for all our valued customers.

Shipping Policy for India

  • Orders are shipped through registered domestic courier services and/or Speed Post only.
  • Delivery is typically completed within 10 days from the date of order/payment or as per the agreed delivery timeline at the time of order confirmation.
  • Delivery times are subject to courier company/post office norms, and Mora Impex Pvt Ltd. is not liable for any delays caused by third-party courier services.
  • All orders will be delivered to the address provided by the buyer at the time of purchase.
  • Confirmation of delivery will be sent to the email ID registered at the time of purchase.
  • If any shipping cost(s) are levied by the seller or Mora Impex Pvt Ltd., such charges are non-refundable.

Easy & Hassle-Free Returns

  • We offer a hassle-free return policy within 7 days of delivery.